HP & Windows 8.1

New HP products for Windows
Find yours

Update your system from Windows 8 to Windows 8.1*

Please provide your PC Product Number to find out:

  • If HP has tested your computer with Windows 8.1
  • If there are Windows 8.1 update instructions available for your PC

Detect my product number
or

Enter product number


Product numbers are 7-11 characters in length and typically include a hash/pound sign (#), followed by 2-3 characters. (Ex: H2L72AA#ABA)

Software Installation


HP requires additional files to run on your system in order to detect your Product Number. The installation will take approximately 2 minutes, depending on your connection speed. Please follow the steps 1-4 to proceed. The instructions may vary based on your browser settings.

Note: This is official HP software and will not harm your computer.

Step 1: Click on the ‘Install’ button below.

Step 2: Click ‘Continue’ on the information bar that appears at the bottom of the page.




Step 3: Select ‘Install’ from the window that appears.




Step 4: You’ll receive a confirmation message at the top right of the page.

Software installation complete

Click continue to start Product Number detection

CONTINUE

Finding your Product Number


Your Product Number is being detected. Please wait …

Your Product Number has been found



Product Number:

Product Name:


Yes, this is my PC

No, this is not my PC. Let me enter it manually



Help me find my product number

Additional information about Windows 8.1

Follow the links below to learn more about Windows 8.1 features, updating to Windows 8.1 and Windows 8.1 Update, and using Windows with your HP printers.*


* Not all Windows 8.1 features may be available when updating to Windows 8.1 from Windows 8 PCs. Your system may require additional hardware, drivers, software, firmware, and/or a BIOS update. Upgrading between operating system editions, e.g. from Windows 8 (non Pro) to Windows 8.1 Pro and Media Center will incur additional fees. For complete update details, see http://www.windows.com/everywhere.

** Not all Windows 8 features may be available on all Windows 7 PCs. Your system may require additional hardware, software, firmware, and/or a BIOS upgrade to install and run Windows 8. Note that not all Windows 7 systems have been tested to upgrade to Windows 8.1. You may lose basic functionality and stability if you try to upgrade your system directly from Windows 7 to Windows 8.1. For complete upgrade details, see http://www.windowsupgradeoffer.com and http://www.windowsupgradeoffer.com/en-AU/Home/Faq.
© Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
Not all features are available in all editions of Windows® 8. Systems may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows® 8 functionality. See http://www.microsoft.com.