onsite hardware

We’re there for you –
the next business day

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Next Business Day Onsite Service

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When your hardware doesn’t work, you don’t either. That’s why you need HP Hardware Next Business Day1 Onsite Service.

Our most popular Care Pack service option ensures that a trained technician will be at your location the next business day. So you and your equipment can get back to work.

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Small and midsize business owners cited reducing operational costs and improving workforce productivity as two of their biggest issues for 20152. HP Hardware Next Business Day Onsite Service can provide affordable insurance against the high cost of unscheduled equipment repair – while boosting productivity.

reducing operational costs

Next Business Day Onsite Service

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Cost effective Fast Productive

Peace of mind at an affordable cost

From remote diagnosis, to onsite hardware support, to replacement parts and materials – HP Hardware Next Business Day1 Onsite Service has you covered.

We’ll talk you through

We’ll start by working to solve your issue over the phone or via remote access.

We’ll visit

When your hardware requires in-person assistance, we’ll be there the next business day.1

We’ll have the parts

We’ll replace any necessary parts or materials. And we’ll let you keep possession of your hard drive at all times.

We’ll fix it

We don’t care if it’s equipment failure. Plus, you can add Accidental Damage Protection. So you’re fully covered.

© 2016 HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

1. Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

2. Source: 2015 Top SMB Business Issues, IT Challenges, Tech Aisle.

 

HP CarePack - Onsite Services