ITSM Assessment Services
ITSM Assessment Services show you where you stand and how to improve. An ITIL-certified consultant compares your processes to best practices, identifies shortfalls and makes recommendations for improvement.
A set of modular services makes it easy to get started:
- ITSM Quick Assessment—A half-day workshop that introduces ITSM concepts and compares your IT infrastructure availability to business goals.
- ITSM Intermediate Assessment Service—Dives deeper to identify risks within your IT operations and highlight the areas you should address first.
- ITSM Comprehensive Assessment Service—Examines your processes and produces a gap analysis that shows you where you stand.
- ITSM Assessment for Virtualized Environments—Identifies improvements needed to meet higher standards of maturity and automation required by virtualized environments.
- Other ITSM Assessment Services—Aiming for ISO certification? Specialized HP services can help you meet your goals. We customize our service to meet special needs.