HP Awarded Two U.S. Army Contracts to Improve Recruiting Process, Department Operations
PALO ALTO, Calif. — HP Enterprise Services today announced it has been awarded two task orders by the U.S. Army Human Resources Command (AHRC) to support and enhance the technology infrastructure and applications used throughout the recruiting process.
The contracts, sold under the U.S. Army Information Technology Enterprise Solutions—2 Services agreement, include 30-percent small-business participation.
The first contract, a three-year order for HP to continue managing the AHRC technology infrastructure, adds the same support for the U.S. Army Cadet Command and Army Recruiting Command.
HP has provided Data Center Services to AHRC for more than 20 years and will continue delivering a full suite of services. These services include Workplace Services; help desk and field support for the PCs, laptops and printers used by AHRC staff; Networking Services; and enterprise architecture planning from HP Transformation Consulting Services.
The second contract is a one-year task order to modernize and maintain applications that enable the U.S. Army to easily find and screen prospective recruits with HP Applications Services. HP also will develop a new capability for recruits to complete applications and required federal forms online. These applications run on the AHRC technology infrastructure, and help manage recruitment and hiring workflow.
Under the previous agreement, HP helped AHRC consolidate two data centers—including help desks, systems and applications—into one new facility in Fort Knox, Ky. As a result, AHRC operations became more efficient and cost effective, creating an environment in which employees can easily access data to facilitate daily decisions.
Also under the last agreement, HP developed and implemented a number of innovative web-based applications for AHRC, including its Integrated Knowledge Resource Online for Me portal. This portal allows users to create personalized home pages; access “Candidates Around Me,” a mobile application that maps where prospective recruits are located; and utilize the “Electronic Military Personnel Office,” which is used for day-to-day human resources support.
“Every government department is faced with delivering the next level of customer service without compromising the budget,” said Marilyn Crouther, senior vice president and general manager, U.S. Public Sector, HP Enterprise Services. “Our knowledge of AHRC business and systems enables us to ensure AHRC can deliver uninterrupted service to its clients so every possible resource can be dedicated to improving the lives of America’s war fighters.”
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