Press Release: 05. June 2013
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HP to Empower Australian Information Workers

Unified information management system and collaboration tools to revolutionise the work of government agencies

SYDNEY, Australia, 5 June 2013 — HP today launched the HP Next Generation Information Worker (NGIW), a new solution that combines an information management (IM) system with enterprise communication and collaboration tools. NGIW was designed and developed in Australia to help government agencies improve worker productivity and information governance. The solution streamlines information management, optimises resources and enables collaborative working.  

Australian government agencies typically have a number of disparate and siloed IM systems and as a result, information assets are not readily accessible. Workers who create, file and use information in their jobs are forced to navigate multiple systems to find what they need. This adversely affects productivity, compliance, decision making and ultimately how government serves its citizens.

Many government agencies also tend to have a traditional approach to working, with staff required to be physically located at their work site in order to access data securely. In an era of flexible working and bring-your-own-device (BYOD), this can be a deterrent for productivity and young talent considering employment in the public sector.

Ideal for large, complex organisations, NGIW streamlines the environment for information workers. It combines the strengths of HP TRIM and Microsoft SharePoint information management systems and is delivered as a cloud service. By unifying records management, information management and analytics, the solution provides users with:

  • A personal, role-based workspace covering people management, tasks, information, collaboration, tools and applications  
  • 24-7 collaboration and mobility
  • The social experience in the enterprise – unifying communications tools such as email and messaging
  • The ability to use their own personal devices at work or home, accommodating BYOD demands  
  • The ability to work with big data and a variety of data types
  • Security with role-based permissions

There is general agreement about the pressing need to build a more productive and innovative workplace. However, delivery is much more problematic,” said Kevin Noonan, Research Director, Public Sector, Ovum. “HP NGIW provides a structured way of going about workplace reform.”

NGIW was collaboratively developed with 13 Australian federal and state government agencies. It aligns with current and future regulatory and information security requirements.

By adopting the HP NGIW solution, governments will be able to:

  • Enable a flexible, mobile workforce to improve productivity and help Australian government agencies attract and retain the best talent
  • Reduce total cost of ownership through flexible cloud-based delivery
  • Speed deployment to achieve results in weeks, not years
  • Better manage staff and information to deliver innovative, citizen-centric services.

HP NGIW’s flexible managed service delivery model enables access from HP’s secure cloud, a client’s own data centre or a hybrid model that meets client-specific needs.

HP NGIW can be implemented in full or in one of four components:

  • NGIW Records: A records management solution delivered from the cloud
  • NGIW Docs & Records:  A document management solution that enables improved document collaboration, approval workflows and mobile access
  • NGIW Collaborate: A mobile unifying communications tool enabling virtual team work and collaboration
  • NGIW Enterprise: Brings together the solutions above and includes additional search analytics and reporting capabilities.

For many government organisations, there are challenges in managing complexities around enterprise information management,” said Alan Bennett, vice president, Enterprise Services, HP South Pacific. “In developing NGIW, we took quite a different approach by analysing the information worker and work performed, rather than the software tools being used. Our consultations with government enabled a unique co-design to address the needs of government departments today and into the future.

Pricing and Availability

The HP NGIW service offerings are available in Australia now. Pricing is based on a standard repeatable service catalogue. NGIW is a consulting led offering, with pricing dependent on client engagement and individual service requirements.

HP’s premier client events take place in June: HP Discover, June 11-13 in Las Vegas; HP World Tour, June 24-25 in Beijing.

(1)Systems of Record include records, document and content management systems.
(2)Systems of Engagement include collaborative team spaces, role based information views, mobile device access, enterprise search and dashboard views.

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