Boost Your Telecom Environment

HP Solution Management Services (SMS) includes four disciplines—enhancement, operational, proactive and reactive services. These disciplines support and enhance your entire communications and media solution from end to end, regardless of the hardware and software making up that solution.

Each service area leverages proven processes and best practices, drawn from our work with Global 2000 companies, to keep projects on time and running smoothly.

The comprehensive HP SMS portfolio is designed to increase the operational efficiency of existing solutions, including reactive, proactive, operational, and enhancement services.

Solution Management Services help communication service providers (CSPs) leverage HP solutions to:

  • Accelerate time-to-business outcomes
  • Reduce total cost of ownership
  • Mitigate risk
 

Client Benefits

Solution Management Services helps you:

  • Maximize efficiency
  • Lower risk
  • Benefit from industry best practices
  • Increase peace of mind
  • Provide higher levels of customer service
 

Service Offerings

Reactive Services provide immediate problem resolution across the entire solution as implemented in your environment.

Proactive Services offer insight and guidance to identify operational risks, address emerging issues and intervene before predictable issues arise.

Operational Services present solution optimization to stay ahead of business needs and deliver predictable operations at reduced total cost of ownership.

Enhancement Services provide plans and guidance to evolve a solution toward new business requirements.

 

Videos

Maximize your investment and decrease your costs – HP Solution Management Services

Optimizing OSS at Liaoning Mobile

Press releases