Robust change control throughout the IT lifecycle

HP ITIL change management solutions consolidates, integrates and automates end-to-end change management across the entire IT lifecycle. Optimize classic ITIL® processes including logging changes, assessment and planning, approval, implementation, evaluation and closure. These steps all leverage common configuration management information, and leverage process workflows provided by HP Service Manager, a component of CCRM. In addition, ITIL change management can be enhanced by a variety of HP offerings.

 

Key features

  • Maximize IT efficiency with automated, integrated and consolidated ITIL change management processes
  • Improve stakeholder collaboration for quicker changes and higher success rate
  • Reduce risk with standardized change processes and controls that improve compliance
  • Optimize costs with embedded best practices that accelerate time to value
  • Employ DDM and automation to enable unplanned change detection, impact analysis and change execution
 

Featured products

  • IT Executive ScorecardA management reporting tool that helps IT organizations convey value in mutually understood, non-IT terms
  • Operations OrchestrationReduction of operational costs, errors, downtime, and risk of non-compliance by automating IT tasks and processes
  • HP Service Manager softwareAutomated, integrated service lifecycle processes that enable resource balance, cost control and risk mitigation
  • HP Service Anywhere

    Native-SaaS Service Desk solution with codeless configuration for ease of upgrades and fast time to value

ITIL® is a registered trademark of the Cabinet Office.

Related products

  • IT Executive ScorecardA management reporting tool that helps IT organizations convey value in mutually understood, non-IT terms
  • Operations OrchestrationReduction of operational costs, errors, downtime, and risk of non-compliance by automating IT tasks and processes
  • HP Service Anywhere

    Native-SaaS Service Desk solution with codeless configuration for ease of upgrades and fast time to value

  • HP Service Manager softwareAutomated, integrated service lifecycle processes that enable resource balance, cost control and risk mitigation

Related services

Related solutions

  • IT Service ManagementQuality service desk integration and automation with best-in-class, end-to-end change management