Customs Technology Services

Technology services to support customs agencies

Modernize your tax and revenue technology.

Customs agencies have daunting, almost conflicting, responsibilities. It’s an immense task to collect customs duties while keeping borders safe from drugs, weapons, laundered money, counterfeit goods, terrorists and illegal immigrants. Yet at the same time, you can’t simply build a wall around your country. Passengers and goods must quickly and efficiently pass through your border—or the economy stops.

Governments face stronger competitive pressures; for example, the need to facilitate trade through paperless initiatives such as the EU’s e-Customs. Customs agencies must also manage these efforts with static or shrinking budgets.

HP Customs Technology Services transform the way you use information technology to master these competing issues. We enable you to embed risk and intelligence in operational processes and to develop an electronic information supply-chain. It operates alongside the physical supply-chain to collect duties and expedite the movement of goods and people.

Increase throughput and security

Facilitating trade and gaining a competitive edge is crucial to the success of your economy. If passengers and goods can’t quickly and easily cross your border, or if goods sit at port because of document processing delays, money is lost and future transactions are put in question. Through solutions such as advanced passenger vetting and Trade Single Windows (single-point trade document processing), countries can significantly increase efficiency and achieve savings in both time and cost.

Customs agencies want real-time visibility of their physical border to enforce security and to facilitate the entry and exit of goods and people. Acting quickly with intelligence and risk analysis is critical to enforce border security.

Effective trade facilitation, border enforcement and customs duties collections require efficient processing, systems, and infrastructure to communicate and share information with other systems and agencies. Quite simply, most legacy systems do not provide the features and benefits needed for customs agencies today.

Achieve your targeted goals

We help our clients develop an individualized road map to identify priorities for change. Once a jointly established a plan of attack is determined, we provide technical solutions to update antiquated systems and enable streamlined business processing. Interventions may take the form of a wide-ranging modernization program or more targeted services aimed at specific challenges, such as:

e-Customs
Customs duties collection
Air passenger transit and validation
Risk management
Maritime domain awareness

Our solutions also address cost and performance. Un-integrated systems, inherited through inter-government mergers and acquisitions, force you to spend an excessive percentage of time and money simply operating your systems. As external pressures loom, you can upgrade, converge and optimize your existing infrastructure and systems, and free-up resources for investment in transforming your processes and services.

Experience to guide you

HP has extensive experience with customs agencies and their common challenges. Our expertise with complex government systems provides us with the experience to restructure and modernize your applications and infrastructure.

For many customs agencies, implementing new streamlined processes will depend on a SOA (service oriented architecture) to share data across a fragmented environment and to collaborate with other government departments and trading partners. HP has substantial experience in developing SOA-based systems and the complex governance and performance entailed.