Race to Result Simulation und Awareness Veranstaltungen 

KursnummerKurstitelDauerTerminplan
HF415SHP Race to Results Service Management Simulation
1 TagKurs
UA579SITIL 2011® für Executives
1 TagKontakt
HF412SITIL 2011® Service Management Awareness
1 TagKurs

Foundation Seminare

KursnummerKurstitelDauerTerminplan
HF422SITIL 2011® Foundation inklusive Examen
3 TageKurs

Service Lifecycle Seminare

KursnummerKurstitelDauerTerminplan
HF437SITIL 2011® Service Strategy inklusive Examen
3 TageKurs
HF438SITIL 2011®Service Design inklusive Examen
3 TageKurs
HF439SITIL 2011®Service Transition inklusive Examen
3 TageKurs
HF440SITIL 2011®Service Operation inklusive Examen
3 TageKurs
HF441SITIL 2011®Continual Service Improvement inklusive Examen
3 TageKurs

Service Capability Seminare

KursnummerKurstitelDauerTerminplan
HF427SITIL 2011® Service Offerings and Agreements inklusive Examen
5 TageKurs
HF428SITIL® V3 Operational Support and Analysis inklusive Examen
5 TageKurs
HF429SITIL® Release, Control and Validation inklusive Examen
5 TageKurs
HF430SITIL® V3 Planning, Protection & Optimization inklusive Examen
5 TageKurs

Managing Across the Lifecycle Seminare

KursnummerKurstitelDauerTerminplan
HF442SITIL 2011 Managing Across the Lifecycle inklusive Examen5 TageKurs

Zusätzliche Themen

KursnummerKurstitelDauerTerminplan
HE602SCobit Foundation
2 TageKurs
HE629SCobit Foundation with Simulation
3 TageKurs
UC410SISO/IEC 20000 for Consultans Course inklusive Examen
3 TageKurs
UC411SIT Governance
1 TagKurs
UC412SImplementing ITIL® Processes
3 TageKurs
HE601SManaging Organizational Change
3 TageKurs
HG878SISO/IEC 20000 Foundation Certificate inklusive Examen
3 TageKurs