Unlock all the benefits of your technology investment by connecting your products to HP. Achieve up to 77% reduction in down time, near 100% diagnostic accuracy and a single consolidated view of your environment. By connecting, you will receive 24x7monitoring, pre-failure alerts, automatic call logging, and automatic parts dispatch. HP Proactive Care service and HP Datacenter Care customers will also benefit from proactive reports and issue prevention activities. All these benefits are already available to you with your server, storage and networking products, securely connected to HP support.

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HP Insight Remote Support

Support contacts

Support for HP Insight Remote Support is available through HP's local Response Centers or through HP Technology Services



  • Europe, Middle East and Africa:
    1. Contact your local support center by phone
    2. Select your country
    3. Under the banner "Call HP" select "Technical support after you buy"
    4. In the first column, ("Technical Support for:") find the option for ProLiant Servers
    5. Call the number associated with ProLiant Servers and your support level
    6. Select "Technical Support" on the voice-activated menu
    7. You will be connected with an HP representative. Please ask for assistance with Insight Remote Support
 

Forums

There are two forums set up for HP Insight Remote Support at the HP Enterprise Business Community:

General (Main forum for HP Insight RS)

Security (Discussions regarding Insight RS security)

In the HP Enterprise Business Community forums, thousands of IT professionals and HP experts from around the world exchange best practices, ideas, and solutions. This can be a helpful resources for assistance with questions regarding HP Insight Remote Support.

Please note: HP Systems Insight Manager questions should be posted in the HP Systems Insight Manager forum.