Find printer installation troubleshooting solutions our support agents have found the most helpful to resolve install errors.

Select your connection type from the following options.
A locally installed, USB connected printer installation issue can be explored using a variety of tools and processes available on your computer. The troubleshooting process and available tools vary from one operating system to another.
When using your printer on a wired Ethernet connection, you can use both local and network tools to successfully troubleshoot issues as they arise. The troubleshooting process and available tools vary from one operating system to another.
When using your printer on a wireless network connection, a variety of both local and network based tools can help you troubleshoot issues as they arise. The troubleshooting process and available tools vary slightly from one operating system to another.
INSTALL HELP
  • HP Printer Install Wizard 
    The HP Printer Install Wizard automatically finds and installs the best Windows printer driver for your product (Windows 7 and Windows 8 only).
  • HP Print and Scan Doctor 
    The Print and Scan Doctor diagnoses and helps resolve common printing, scanning, and connectivity problems.
  • Get Software and Drivers 
    Get the newest software and drivers for your HP printer.
Get Support by Product Model
Find solutions, downloads and other support information specific to your product model.
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