Multivendor Support Service Management
HP Mission Critical Partnership is now available for IBM and Dell x86 platforms as well as HP platforms. This offering delivers single source service management solutions for the data center and related IT environment. With customers looking for service management solutions that provide solution flexibility, MCP delivers proactive components and reactive service levels across the entire IT environment.
Mission Critical Partnership solutions include a mix of reactive device support service levels ranging from next business day, to 6 hour call-to-repair and beyond. In addition we offer the same flexibility around proactive services.
Our virtualization support capabilities sit seamlessly across our entire portfolio – from standard break/fix through Mission Critical Partnership. This provides both reactive and proactive support delivered by our own virtualization experts. They are backed up by engineering partnerships with all of the major hypervisor vendors.
Integrated Multivendor Services