The HP IT Change Management Suite provides workflow processes and forms for supporting HP Service Manager change. It also includes HP Customer Advisory Board (CAB) virtualization with advanced impact analysis capabilities. The suite provides a proactive, holistic, process-oriented approach that automates end-to-end IT change management. Integrated with ITSM process modules for HP Service Manager and built with ITIL® best practices, the suite significantly improves the effectiveness and efficiency of mission-critical change.
- Automated change processes with best-practice standardization and consolidation
- HP Customer Advisory Board collaboration, decisions, planning and automated analyses
- Improved success and fast response to increasing change—without adding staff
- Change detection, collision avoidance, and improved audit and compliance posture
- Reduced costs and risk thanks to built-in ITIL best practices
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