Elite PC Customer Self-Repair Program
This video provides an overview of the HP Elite PC Customer Self-Repair (CSR) program and provides instructions on how to use the program and what resources are available to you. CSR allows customers to order and replace common hardware on the PC.
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Updating Enterprise LaserJet Firmware Using the Embedded Web Server
Learn how to update the firmware on an HP LaserJet Enterprise printer or MFP, using the Embedded Web Server, or EWS.
Downloading and Running the HP Print and Scan Doctor in Windows 7
Learn how to download and run the HP Print and Scan Doctor in Windows 7. The HP Print and Scan Doctor provides the troubleshooting and problem solving tools needed ...
Fixing Paper Pick-Up Issues - HP Photosmart Premium Fax e-All-in-One Printer (C410a)
Learn how to fix the HP Photosmart Premium Fax e-All-in-One C410a printer when it doesn't pick up or feed paper, or you get an Out of Paper error message when paper ...
Fixing Paper Pick-Up Issues - HP Photosmart eStation All-in-One Printer (C510a)
Learn how to fix the HP Photosmart eStation All-in-One Printer (C510a) printer when it doesn't pick up or feed paper, or you get an Out of Paper error message when p...
Checking the Print Queue
When you click Print on your computer, but nothing prints, the computer holds the print job in a print queue. Watch a short video to learn how to check the print que...
Alignment Failed Message
Fixing an alignment failed error message. Shown is the HP Officejet Pro 8500 Premier All-in-One Printer - A909n. This also applies to the A909a, A909b, A909d, and A9...
Getting Started with ePrint - HP ENVY 110 e-All-in-One Printer (D411a)
Learn to set up ePrint services on your HP ENVY e-All-in-One Printer (D411a, D411b, D411c, D411d), or at the HP ePrintCenter. Steps apply to the ENVY 110 (411a, D411...
HP Officejet J4680 Wireless Setup
Walk though the process of establishing a wireless connection with your HP Officejet J4680 All in One device and your WiFi network by using the device control panel ...
Performing a Reset - HP Officejet 6500 (E709)
How to reset an HP Officejet or Photosmart All-in-One. The settings described apply to only the product shown, Officejet 6500 (E709), but the reset instructions appl...
Wireless Setup for Windows
A walkthrough of the process of establishing a wireless connection with your HP All in One device by using the device control panel and the software installation and...
Moving files from an old computer
How to move files and settings from an old computer to a new Compaq computer, using the manual external hard drive technique.
Fixing Paper Pick-Up Issues - HP Photosmart C7280 All-in-One Printer
Learn how to fix the HP Photosmart C7280 All-in-One printer when it doesn't pick up or feed paper, or you get an Out of Paper error message when paper is loaded.