Printers and All-in-Ones
Installing Your HP Printer in Mac Lion Using AirPrint
Mac OS 10.7(Lion) allows adding an AirPrint-enabled printer to a Mac computer. AirPrint supports basic print functions over a Bonjour capable wireless or wired network. AirPrint doesn’t work with a USB connection to Mac or an AirPort Base Station.
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Check the Printer Driver and Port
Watch a short video on how to check your print driver and port settings in Microsoft Windows 7.
Clear the Print Queue in Windows 7
Watch a short video on how to clear your print queue in Windows 7 on your HP LaserJet printer or All-in-One.
HP Wi-Fi Protected Setup (WPS)
Watch a short video on how to connect your wireless printer to your wireless network using WPS or Wi-Fi- Protected Setup.
Running the HP Printer Install Wizard
Learn how to run the HP Printer Install Wizard (PIW). The Printer Install Wizard can help solve many installation problems. It is not available for all products, onl...
Running the HP Printer Install Wizard in Windows 8
Learn how to run the HP Printer Install Wizard in Windows 8 after you have saved it on your computer.
How to Scan in Mac OS X Mavericks from Apple Preview
When you install a printer driver from Apple Software Update, you can scan from your Mac without installing additional HP software. Learn how to scan with your HP pr...
Turn off background programs
Watch a short video that explains how to turn off programs that run in the background on Microsoft Windows XP.
Download and Run the HP Windows 8 Printer Install Wizard (from the Tools page)
Learn how to download and run the HP Windows 8 Printer Install Wizard (starting from the Tools page).
Downloading and Installing a Full Solution Driver in Windows 8 Using a Wireless Connection
Learn how to download a full solution driver for your printer from HP's website and install it using a wireless connection. The steps shown in this video might not m...
Fixing Vertical Bands, Lines, or Streaks in Copies or Scans
Learn what to do when you copy or scan an original document and the output contains vertical bands, lines, or streaks.
Checking the Paper on the HP Officejet Pro 8500A All-in-One Printer
Learn how to make sure the paper you are using in your HP Officejet Pro 8500 All-in-One printer is the correct paper for the print job.
Fixing Paper Pick Up Issues - HP Photosmart 5520 e-All-in-One Printer
Learn what to do if your HP printer does not pick up or feed paper from the input tray when you do have paper loaded, and an "Out of Paper" message displays on the p...