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Resolving Issues When Printer Does Not Print Black or Color, or Prints Blank Pages (Deskjet 1000)
Learn how to resolve printer ink issues when the output is missing black or color inks, has very little ink, or the page is blank. The printer shown is the Deskjet 1...
Resolving Issues That Cause Blank Scans or Copies
Learn what to do when you scan or copy an original document and the output is blank.
Using and Maintaining the Ink Collector Kit on the HP Latex 3000 Printer
This video shows how to use and maintain the Ink Collector kit on the HP Latex 3000 printer.
How to Find the Model, Product, and Serial Number on Your HP Notebook
Learn how to locate the model number, product number, and serial number on your HP product.
Checking the Print Queue in Windows 8
When you try to print from your computer but nothing prints, the computer holds the print job in a print queue. This video shows you how to check the print queue i...
Restarting the Print Spooler in Windows 8
Learn how to restart the print spooler in Windows 8. The print spooler is a service built in to the operating system that helps order print jobs and interacts with t...
Determining Whether the Printer is Paused or Offline in Windows 8
Learn how to determine whether your printer is paused or offline in Windows 8. If you are having problems with your printer not starting print jobs, your printer mig...
Manually Clear the Print Queue in Windows 8
Learn how to manually clear the print queue in Windows 8. When you try to print from your computer but nothing prints and you don't receive an error message, the com...
Importing and Viewing Files on a Memory Card from a USB Connected Printer in Windows 8
Learn how to import and view files and images in Windows 8 on your computer, when you insert a memory card in your USB connected printer.
How to Scan in Windows 8 with Windows Fax and Scan
When you install a printer driver in Windows 8, you can scan from your computer without installing additional HP software. Learn how to scan with your HP all-in-one ...
Fixing Paper Pick-Up Issues - HP Photosmart Premium Fax e-All-in-One Printer (C410a)
Learn how to fix the HP Photosmart Premium Fax e-All-in-One C410a printer when it doesn't pick up or feed paper, or you get an Out of Paper error message when paper ...
Fixing Paper Pick-Up Issues - HP Photosmart eStation All-in-One Printer (C510a)
Learn how to fix the HP Photosmart eStation All-in-One Printer (C510a) printer when it doesn't pick up or feed paper, or you get an Out of Paper error message when p...