Printers and All-in-Ones
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Windows XP 32 or 64 bit system: menu
Before downloading software, it's important to know if you have a 32 or 64 bit version of Windows. This video shows how to find this information from the Start menu ...
Removing a Printer in HP Connected
Learn how to remove a printer in HP Connected.
Checking the Print Driver and Port in Windows 8
Learn how to check the print driver configuration in Windows. If you have more than one HP printer installed on your computer, your preferred printer might not be th...
Troubleshooting the Remove and Shake Error Message - HP LaserJet CM6030/CM6040/CP6015
Learn what to do when you get a "Remove and Shake" error message on your HP LaserJet printer. This video will show how to check and correct the position of the toner...
Checking the Printer Status in HP Connected
Learn how to check printer status in HP Connected.
HP FutureSmart 3 Level Switching Using a 4-line Printer Control Panel
This video demonstrates the HP FutureSmart 3 Firmware Level Switching feature using the printer’s control panel. The Level Switching feature is also available in the...
Checking the Status of an HP ePrint Job in HP Connected
Learn how to check the status of an ePrint job in HP Connected. HP Connected keeps a record of every print job you have printed in the last 30 days using your ePrint...
Resolving Issues When Printer Does Not Print Black or Color, or Prints Blank Pages-Photosmart D110a
Learn how to resolve printer ink issues when the output is missing black or color inks, has very little ink, or the page is blank. The printer shown is the Photosmar...
Resolving Issues When Printer Does Not Print Black or Color, or Prints Blank Pages (Deskjet 1000)
Learn how to resolve printer ink issues when the output is missing black or color inks, has very little ink, or the page is blank. The printer shown is the Deskjet 1...
Troubleshooting Bluetooth Connection Problems for HP Photosmart All-in-One Printers
Learn how to troubleshoot a Bluetooth connection with HP Photosmart Premium All-in-One and HP Photosmart Plus All-in-One Printers.
How to Find the Model, Product, and Serial Number on Your HP Notebook
Learn how to locate the model number, product number, and serial number on your HP product.
Fixing ADF Paper Pick-Up Issues - HP Officejet 7610 All-in-One
Learn how to fix your HP printer when it stops feeding pages from the ADF during printing and a Paper Jam in the ADF error message displays on the printer’s control ...