Software and Diagnostics
Using the HP Print and Scan Doctor to Retrieve Your Wireless Network Password
Learn how to retrieve your wireless network password or key using HP's Print and Scan Doctor. Retrieving your network password is useful if your computer is set up on your network, but you can't remember your password for the network.
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Downloading and Running the HP Hardware Diagnostic Utility (HDU)
DEACTIVATED 7/8/2014. (VB) Learn how to download and run the hardware diagnostic utility (HDU) in Windows 7 and Windows Vista. You would want to use this tool to he...
Starting the Pml Driver HPZ12 Service in Windows 8
Learn how to start the Pml Driver HPZ12 service in Windows 8. If you are receiving a “No HP devices have been detected” error message when attempting to open HP’s So...
Using the HP Print and Scan Doctor to Determine the Correct Network
Learn how to use the HP Print and Scan Doctor tool to determine if you are connected to the correct network.
Downloading and Running the HP Print and Scan Doctor in Windows 7
Learn how to download and run the HP Print and Scan Doctor in Windows 7. The HP Print and Scan Doctor provides the troubleshooting and problem solving tools needed ...
Running the HP Print and Scan Doctor in Windows 7
Learn how to run the HP Print and Scan Doctor in Windows 7, after you have saved it to your computer. The HP Print and Scan Doctor provides the troubleshooting and ...
Downloading and Installing a Full Solution Driver in Windows 8 Using a Wireless Connection (C)
Learn how to download a full solution driver for your printer from HP's website and install it using a wireless connection. The full solution driver provides you wit...
HP LaserJet UPD – New Installer for the USB Plug and Play
Learn the new USB Plug and Play features for the HP UPD installer, walk through what the selections do, and experience an example on a Windows 7 32-bit system.
Staging Drivers for PNP using HP RemovePNPDrivers Utility
This video describes how to download and extract the software, remove staged HP printer driver files using the HP RemovePNPDrivers Utility, package and stage a drive...
Running the HP Printer Install Wizard in Windows 8
Learn how to run the HP Printer Install Wizard in Windows 8 after you have saved it on your computer.
Download and Install a Basic Driver in Windows 8 Using a USB Connection
Learn how to download a basic driver in Windows 8 for your printer from HP's support site and install it using a USB connection. The basic driver might not let you u...
Assigning Your HP Printer a Static IP Address
Learn how to assign a static IP address to your HP printer using an automated tool. Note, that some older printers will not have this option available.
Download and Run the HP Print and Scan Doctor
Learn how to download and run the HP Print and Scan Doctor. The HP Print and Scan Doctor provides the troubleshooting tools needed to resolve common problems you mig...