HP Videos
Software and Diagnostics
Using the HP Print and Scan Doctor to Determine if You Are Connected to the Correct Network
Learn how to use the HP Print and Scan Doctor tool to determine if you are connected to the correct network. Determining the correct network is also helpful if you are unsure as to what your network name is for your router or wireless access point.
Featured Videos
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24:07
Connecting TVs and Monitors to Your PC
HP Experts explain all about connecting monitors and TVs to a desktop or all-in-one computer, including cable types, dual monitors setup, and more. They even show ho...
Connecting TVs and Monitors to Your PC
HP Experts explain all about connecting monitors and TVs to a desktop or all-in-one computer, including cable types, dual monitors setup, and more. They even show ho...
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1:30
Picking a basic or full driver
Watch a short video to help you decide if you should install a full driver or a basic driver in your Multifunction HP LaserJet printers or All-in-Ones.
Picking a basic or full driver
Watch a short video to help you decide if you should install a full driver or a basic driver in your Multifunction HP LaserJet printers or All-in-Ones.
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0:47
HP Total Care Support Videos
Learn how to get help with your HP printer with HP Total Care Support.
HP Total Care Support Videos
Learn how to get help with your HP printer with HP Total Care Support.
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2:44
HP ePrint Registration
This video shows you how to setup and register your HP ePrint account on hpeprintcenter.com. When you register at the HP ePrintCenter, you can customize ePrint setti...
HP ePrint Registration
This video shows you how to setup and register your HP ePrint account on hpeprintcenter.com. When you register at the HP ePrintCenter, you can customize ePrint setti...
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3:34
How to Find the Model, Product, and Serial Number on Your HP Printer
Learn how to find your model number, product number, and serial number on your HP printer.
How to Find the Model, Product, and Serial Number on Your HP Printer
Learn how to find your model number, product number, and serial number on your HP printer.
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2:29
HP Software and Drivers Explained
Watch a short video explaining the difference between software and drivers.
HP Software and Drivers Explained
Watch a short video explaining the difference between software and drivers.
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4:29
Introduction to Wireless Networking
Learn the essentials of setting up a home wireless network.
Introduction to Wireless Networking
Learn the essentials of setting up a home wireless network.
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2:46
Download and Run the HP Print and Scan Doctor in Windows 8
Learn how to download and run the HP Print and Scan Doctor in Windows 8. The HP Print and Scan Doctor provides the troubleshooting and problem solving tools needed t...
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2:50
Downloading and Running the HP Print and Scan Doctor in Windows XP
Learn how to download and run the HP Print and Scan Doctor in Windows XP. The HP Print and Scan Doctor provides the troubleshooting and problem solving tools needed...
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1:49
Running the HP Print and Scan Doctor in Windows 8
Learn how to run the HP Print and Scan Doctor in Windows 8, after you have saved it to your computer. The HP Print and Scan Doctor provides the troubleshooting and ...
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1:41
Running the HP Print and Scan Doctor in Windows XP
Learn how to run the HP Print and Scan Doctor in Windows XP, after you have saved it to your computer. The HP Print and Scan Doctor provides the troubleshooting and...
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4:01
Downloading and Running the HP Printer Install Wizard in Windows 8
Learn how to run the HP Windows 8 Printer Install Wizard. The Printer Install Wizard can help solve many common installation problems.
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4:06
Downloading and Running the HP Printer Install Wizard (PIW) in Windows 7
Learn how to run the HP Windows 7 Printer Install Wizard. The Printer Install Wizard can help solve many common installation problems.
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2:53
Ensuring that the HP Digital Imaging Monitor is Running in Windows 8
Learn how to ensure that the HP Digital Imaging Monitor is running in Windows 8. (Note that the HP Digital Imaging Monitor is not installed with all printers.)
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5:19
Downloading and Installing a Full Solution Driver in Windows 8 Using a Wireless Connection
Learn how to download a full solution driver for your printer from HP's website and install it using a wireless connection. The steps shown in this video might not m...
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1:47
Running the HP Hardware Diagnostic Utility (HDU)
Learn how to run the HP hardware diagnostic utility (HDU) in Windows 7 and Windows Vista, after you have saved it to your computer. You would want to use this tool t...
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4:00
Download and Run the HP Windows 8 Printer Install Wizard (from the Tools page)
Learn how to download and run the HP Windows 8 Printer Install Wizard (starting from the Tools page).
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3:56
Printer Install Wizard (PIW)- Download and Run (Swindex)
Learn how to download and run the Printer Install Wizard from a software page. The Printer Install Wizard helps solve installation problems. It is not available for ...
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5:43
Downloading and Installing a Full Solution Driver in Windows 8 Using a USB Connection
Learn how to download a full solution printer driver from HP's website and install it using a USB connection. The steps shown in this video might not match exactly w...