Printers and All-in-Ones
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Assigning Your HP Printer a Static IP Address
Learn how to assign a static IP address to your HP printer using an automated tool. Note, that some older printers will not have this option available.
Running the HP Printer Install Wizard in Windows 8
Learn how to run the HP Printer Install Wizard in Windows 8 after you have saved it on your computer.
Downloading and Installing a Full Driver in Windows 8 Using a USB Connection
Learn how to download a full solution driver for your printer from HP's website and install it using a USB connection. The steps shown in this video might not match ...
Download and Run the HP Windows 8 Printer Install Wizard
Learn how to download and run the HP Windows 8 Printer Install Wizard.
Running the HP Printer Install Wizard
Learn how to run the HP Printer Install Wizard (PIW). The Printer Install Wizard can help solve many installation problems. It is not available for all products, onl...
Watch a video to learn how to update printer firmware. The printer shown in the video is the HP Officejet Pro 8500 A909a, but the steps also apply to the A909b, A909...
Finding Your Network with NDU
Watch a short video on how to use the HP Network Diagnostic Utility to identify your wireless network.
Downloading and Running the HP Hardware Diagnostic Utility (HDU)
Learn how to download and run the hardware diagnostic utility (HDU) in Windows 7 and Windows Vista. You would want to use this tool to help determine if your HP pri...
Download and Install a Basic Driver in Windows 8 Using a USB Connection
Learn how to download a basic driver in Windows 8 for your printer from HP's support site and install it using a USB connection. The basic driver might not let you u...
Importing and Viewing Files on a Memory Card from a USB Connected Printer in Windows 8
Learn how to import and view files and images in Windows 8 on your computer, when you insert a memory card in your USB connected printer.
Checking the Print Queue in Windows 8
When you try to print from your computer but nothing prints, the computer holds the print job in a print queue. This video shows you how to check the print queue i...
Determining Whether the Printer is Paused or Offline in Windows 8
Learn how to determine whether your printer is paused or offline in Windows 8. If you are having problems with your printer not starting print jobs, your printer mig...