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Austrian Airlines and HP IT Service Management
Manfred Schmiedl, Director of IT Services and Operations at Austrian Airlines, discusses how HP ITSM delivers improved control and speedy ROI.
Telecom Italia and HP Software Asset Management
Amedeo Persi of Telecom Italia discusses how the telecom giant uses HP Software Asset Management to leverage software assets and maximize business performance.
Get control of cloud services before it's too late
The cloud makes deploying IT services easier than ever. The business understands this and is sourcing services on its own. This can spell trouble unless you manage i...
SHA overview and demo recording
HP Service Health Analyzer is powered by the Run-time Service Model. See how SHA uses the RTSM to capture and correlate metric data with anomalies to help forecast i...
SykeHusparter Builds a Global ITSM
SykeHusparter deploys a global ITSM solution based on Service Manager, Asset Manager, OMi and Quality Center for transparent and high-quality end-user services.
Need IT Capacity? Burst to the Cloud
This animated video gives a conceptual overview of the industry first hybrid cloud bursting capabilities that HP will be bringing to market later this year.
ITSM for Pioneer Investment
Pioneer Investment Ltd made an easy decision to trust HP SaaS for its ITSM solution.
Overview of Service Manager's RAD (Part 1)
This video is Part 1 of an overview of Service Manager's Rapid Application Development (RAD).
HP Software introduces BSM 9
BSM 9 redefines IT operations by enabling IT teams to efficiently and effectively manage the performance & availability SLAs of todays fast-changing virtualized an...
HP Service Health Optimizer
Learn how you can optimize your hardware resources to efficiently operate both your business services and infrastructure in a virtualized, dynamic, cloud-based worl...
Service desk consolidation
Gartner analyst David Coyle discusses what is driving service desk consolidation today, approaches organizations are taking, and key considerations for success.
Load Testing Web 2.0 - Part 2
Mark Tomlinson & Steve Feloney discuss the challenges of load testing Web 2.0 applications that have increased client processing & memory. Fat clients, you make the...