Contact HP - Phone Assist

Support for HP products

Products supported
Phone
Hours of operation
Handheld PC

Hong Kong 3002 8555

Macau 0800945

Option “2-1-1”

8:30 a.m.- 17:30 p.m. Monday to Friday
(excluding public holidays)

(Both Chinese and English)

Laptop/Tablet PC

Hong Kong 3002 8555

Macau 0800945

Option “2-1-2”

8:30 a.m.- 17:30 p.m. Monday to Friday
(excluding public holidays)

(Both Chinese and English)

Commercial PC/Monitor

Hong Kong 3002 8555

Macau 0800945

Option “2-1-3”

8:30 a.m.- 17:30 p.m. Monday to Friday
(excluding public holidays)

(Both Chinese and English)

Workstation/Thin Client

Hong Kong 3002 8555

Macau 0800945

Option “2-1-4”

8:30 a.m.- 17:30 p.m. Monday to Friday
(excluding public holidays)

(Both Chinese and English)

Commercial Laser Jet, Jet Direct, Scan Jet

Hong Kong 3002 8555

Macau 0800945

Option “2-2-1”

8:30 a.m.- 17:30 p.m. Monday to Friday
(excluding public holidays)

(Both Chinese and English)

Design Jet, Commercial Ink Jet, Digital Sender

Hong Kong 3002 8555

Macau 0800945

Option “2-2-2”

8:30 a.m.- 17:30 p.m. Monday to Friday
(excluding public holidays)

(Both Chinese and English)

Deskjet, PhotoSmart, Officejet, Mono LaserJet Pro P1000, M1000 series, Color LaserJet Pro CP1000, M100, M200, CM1400 series

Hong Kong 2802 4098

Macau 0800366

Option "2-1"

9:00 a.m.- 18:00 p.m. Monday to Saturday
(excluding public holidays)

(Both Chinese and English)

Pavilion / Presario Consumer Desktop PC

Hong Kong 2802 4098
Macau 0800366

Option "2-2"

9:00 a.m.- 18:00 p.m. Monday to Friday
9:00 a.m.- 1:00p.m. Saturday
(excluding public holidays)
(Both Chinese and English)

If you have any problem about HP products after you buy ,you can get help online by chat with our Technical Engineers.

Please Click Here.

9:00 a.m.- 18:00 p.m. Monday to Friday
(excluding public holidays)

(Both Chinese and English)

Service Center Hotline
(PC/Printer)

Hong Kong 3071 3872

Macau 0800872

8:30 a.m.- 5:30 p.m. Monday to Friday
(excluding public holidays)

(Both Chinese and English)

ProLiant Server and attached HP Storage Systems

2904 8338




8:30 a.m. - 17:30 p.m. Monday to Friday
(excluding public holidays)

* For service arrangement outside the operating hour, pleases contact our account representative during office hour.
(Both Chinese and English)

HP UNIX System, Netserver and attached HP Storage Systems


Networking

3071 3873

8:30 a.m.- 17:30 p.m. Monday to Friday
(excluding public holidays)

* For service arrangement outside the operating hour, pleases contact our account representative during office hour.

(Both Chinese and English)

Alpha Server and attached HP Storage Systems

2292 3333

8:30 a.m.- 17:30 p.m. Monday to Friday
(excluding public holidays)

* For service arrangement outside the operating hour, pleases contact our account representative during office hour.

(Both Chinese and English)
Calculator

800-93-3011

9:00 a.m.- 18:00 p.m. (lunch break from 12:00 a.m.-1:00 p.m.) Monday to Friday
(excluding public holidays)

(Both Chinese and English)

Questions before you buy
Hong Kong
800-93-8833 (Home & Home Office) (Hong Kong number only) 800-93-8855 (Business) (Hong Kong number only)
9:00 a.m.- 17:30 p.m. Monday to Friday
(Both Chinese and English)
Macau

0800-050 (Macau number only)

9:00 a.m.- 17:30 p.m. Monday to Friday

(Both Chinese and English)

HP Software
+852 30713350

9:30 a.m – 6:00 p.m (Excluding public holidays)
Voicemail other hours

(Both Chinese and English)

Buy online
Hong Kong
800-93-8833 (Hong Kong number only)
9:00 a.m.- 17:30 p.m. Monday to Friday(Both Chinese and English)
Macau

0800-050 (Macau number only)

9:00 a.m.- 17:30 p.m. Monday to Friday

(Both Chinese and English)

All other inquiries
Hong Kong
800-93-8833 (Home & Home Office) (Hong Kong number only) 800-93-8855 (Business) (Hong Kong number only)
9:00 a.m.- 17:30 p.m. Monday to Friday
(Both Chinese and English)
Macau

0800-050 (Macau number only)

9:00 a.m.- 17:30 p.m. Monday to Friday

(Both Chinese and English)