CSPs face challenges to their traditional business model from falling voice margins, new competitors—IT and Internet companies such as Google, NetFlix, and Apple—and the costs of new investments. ‘Over the top’ players are diluting revenue streams by capturing wallet share. CSPs need to leverage their unique position in the services ecosystem, and move quickly to transform.
With HP, CSPs are:
- Creating new revenue from apps, cloud and other services
- Enabling personalized services and managed customer experience
- Increasing efficiency and reducing time to market in the back office and network