Uncover the best way to reach your customers
Customer Relationship Management (CRM) is critical to keep your business growing and succeeding. And with HP’s suite of services built upon Microsoft Dynamics CRM you can track how customers interact and respond with your front office departments - marketing, sales force and customer service. Our CRM services help you identify your best customers and target new ways to increase wallet share, market share and loyalty.
By utilizing the Enterprise Applications Services for Microsoft Dynamics CRM offering, you build more personalized relationships with your customers throughout the customer life cycle to drive revenue growth, enhance productivity, and increase customer satisfaction, retention and loyalty. You can track every encounter you have had with customers (good and bad) to better anticipate their future needs and retain their business.
Our Dynamics CRM services offer you tremendous flexibility to optimize your Marketing, Sales, and Customer Service departments and effectively integrate with your back office to enhance personalization and retention with customers and consumers, increase transparency and responsiveness for citizens and constituencies, and improve business relationships with vendors and suppliers.
HP CRM solutions offer clients tremendous flexibility, including deployment models (virtual private cloud, on-premises, hosted), industry solution accelerators (Automotive, Financial Services, Manufacturing), and financing structures (leasing, financing through HPFS).
You’ve just made an investment in your front office by purchasing Microsoft Dynamics CRM —now you need to maximize it by integrating it properly. Get the packaged software up and running quickly to avoid delays. Ensure your company legacy software aligns correctly with Microsoft Dynamics CRM today – and tomorrow through timely upgrades – so you can properly move forward and maximize the value of your customer franchise.
With more than 250 certified Dynamics CRM professionals, the HP global Dynamics CRM Practice (combined with thousands of certified Microsoft stack professionals) provides a full range of implementation, integration, customization, upgrade, and process reengineering services. We perform end-to-end application implementation activities, including program management, assessment, package selection, functional and technical development, testing, training, and post-implementation support. In addition to Microsoft Dynamics CRM application, we support the full range of Microsoft business applications and work with our other ERP and Applications Services teams to support your entire application platform.