Centralized collaboration with a purpose
HP Enterprise Collaboration (HPEC) helps employees get more done by combining structured processes and unstructured discussions into organized, context-specific conversations on issues such as incidents or defects. Participants can easily contribute to conversations through HPEC, standard email or instant messages. In addition, every discussion is archived, creating an instantly searchable knowledge base. Best of all, HPEC can directly integrate with many popular HP and third-party tools, allowing staff to continue working in familiar applications.
- Resolve customer issues faster to improve customer satisfaction
- Give workers instant access to knowledge about previously resolved issues
- Share knowledge across silos so workers can solve complex issues
- Connect unstructured data with structured processes to improve efficiency
What is HP Enterprise Collaboration?
Discover how HP Enterprise Collaboration can enable IT workers to get more done faster by organizing tasks into context-rich, searchable conversations.