Measurement that shows IT meeting business goals

HP Service Level Management (SLM) software enables you to proactively manage service levels from the business perspective. It provides reporting that lets you measure and monitor application service levels against business objectives. HP Service Level Management allows you to define realistic, quantifiable service-level objectives and track performance in real time. Report on the performance of these services in a way that shows the business that IT is meeting its obligations.


Key benefits

  • Defining of realistic, quantifiable, availability and performance objectives that reflect business service level management goals
  • Tracking of service level availability and performance both on a real-time basis, and for offline planning purposes
  • IT organization alignment with business priorities and expectations

Related products

  • Business Process Insight (BPI)Monitoring of business processes identifies problems and quantifies their business impact with key metrics
  • Business Process Monitor (BPM)Proactive monitoring of application performance and availability as experienced by the end-users
  • Diagnostics softwareActionable information about application problems for quick resolution
  • Real User MonitorManage and improve the real user's experience with visibility into user experience, transactions and behavior
  • TransactionVisionTransaction tracking at every second of every day, spanning complex distributed and mainframe environments

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