HP 4 year Next Business Day Onsite Hardware Support w/Defective Media Retention for Notebooks Specifications

Support type
Onsite repair
Additional support option
Defective media retention
Duration
4 years
Response time
Next business day response
Coverage window
Standard workdays - 9 hours
Place of service
Onsite
Service method
Onsite repair
Warranty coverage
In warranty
Care Pack type
Electronic
Coverage period (month)
48
UNSPSC code
81111812
Service features, header
Remote problem diagnosis and support
Service features, header
Next business day[1] onsite hardware support
Service features, header
Replacement parts and materials included
Service features, header
Formal escalation procedures and management