Clearly, the days when employees relied only on a landline phone and e-mail for communications are long gone. Advanced communications, such as Voice over IP (VoIP), presence and instant messaging (IM), unified messaging, conferencing (audio, Web, and video), and social networking capabilities let users connect and exchange ideas more effectively than ever before while mobile communications offer new opportunities for keeping employees, partners, and customers connected 24/7.
Now companies realize they need to assess, purchase, and deploy these technologies as part of their organization’s IT and communications infrastructure to better enable collaboration and improve business processes. However, lack of resources, skillsets, or time to manage ongoing maintenance and support can be a major challenge.
HP delivers unified communications as a premises-based solution, hybrid solution, and hosted private cloud service in a highly available architecture with 24x7 monitoring to ensure communications quality and performance. HP integrates legacy UC infrastructure while transforming the enterprise to the latest unified communications technology. With Unified Communications, clients can replace conventional telephony systems and phones- reducing telecom costs and improving employee effectiveness.