HP Datacenter Care

Datacenter Care delivers the experience you need to support your style of IT. You get a defined, enterprise-grade, globally delivered experience that helps you operate your IT environment at peak performance and evolve to be hybrid cloud-ready.

With Datacenter Care, HP is redefining support to make it simplified, personalized, and proactive. Datacenter Care is a flexible, comprehensive, relationship-based approach to personalized support and management of heterogeneous data centers – comprising a structured framework of repeatable, tested, and globally available services “building blocks.”

Your team leverages HP’s experience supporting complex environments, our global support partnerships, and our technical expertise. You get exactly the services you need – when and where you need them – in a single agreement.

Datacenter Care for Networking includes support for networking products, offering a single point of contact for reactive support and proactive services that enable you to quickly resolve network issues, as well as access to expertise to help evolve toward the software-defined network. Maybe that's why 7 of the top 8 Communication Service Providers are Datacenter Care customers.

For our Mission Critical Partnership customers, Datacenter Care is the natural evolutionary path. Ask your HP representative about how Datacenter Care can enhance your Mission Critical Partnership.

Core building blocks include

  • Assigned account team for personalized support
  • Enhanced Call handling – fast access to experts
  • Reactive services appropriate for your systems
  • Proactive services to anticipate and prevent issues

and add many optional services that meet your needs.

 
Datacenter Care for Multivendor

One accountable partner to support the dozens of vendors you deal with in your data center locations.

Datacenter Care Flexible Capacity

Provision capacity onsite ahead of demand, and pay just for what you use.

Datacenter Care for Service Providers

Whether you are a service provider, an HP POD customer, or a high performance computing customer, support your datacenters with tailored, cost-effective services for your IT environment, to help you drive operational excellence. And use HP Flexible Capacity to align cash flows.

Datacenter Care for Cloud

The support offering that meets you wherever you are on your journey to the Cloud, to help you implement, operate and evolve your cloud.

Videos

HP and Virgin Media - the service relationship

 

Optimize the IT environment

 

The Datacenter Care experience

 

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