Real-user monitoring to improve the end-user experience

HP Real User Monitoring (RUM) software monitors application performance and availability for all users at all locations all the time on business critical application services. It automatically discovers underlying infrastructure and classifies user actions—giving you instant visibility into session and whole service health over web, cloud and mobile end user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your end users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications like SAP, Citrix and native mobile application monitoring on Android.

 

Key benefits

  • Visibility into application end user experience - All users, All locations, All the time – on web, cloud and mobile application services
  • Replay user sessions to help triage and solve problems faster
  • Generate testing scripts based on real end user session data
  • Trace end user transactions across automatically discovered application tiers to speed resolution
  • Combine end user experience and infrastructure performance data into service level management
 

Customer video testimonial

Garanti Bank and HP Mobile Application Monitoring

RUM Protocols

HP RUM supports wide variety of enterprise applications and protocols. RUM also includes a Software Development Kit (SDK) to build many custom integrations to capture end  user experience in specific application, for example banking and telecom industry.


Application Protocol
Custom Web HTTP/S
Flash/Flex AMFO, AMF3
SAP HTTP/S, SAP GUI
OracleForms NCA Over HTTP/TCP
Siebel HTTP/S
PeopleSoft HTTP/S
Streaming/VoIP UDP
IMAP IMAP
SMTP SMTP
POP3 POP3
Citrix Xen Citrix ICA
FTP FTP
LDAP LDAP
ISO 8583 VISA Base I, MasterCard CIS
SOAP HTTP/S
IBM WebSphere MQ MQ
Oracle DB Oracle DB
MS-SQL MS-SQL
MySQL MySQL
DB2 DB2
 

Customer video testimonial

Garanti Bank and HP Mobile Application Monitoring

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Customer video testimonial

Garanti Bank and HP Mobile Application Monitoring