HP Total Care

Printer Service and Maintenance

Getting the support you need

You can make use of our award-winning post-sales service to ensure that your printers are always in tip top condition.

Web Support
Web Support

The fastest, most convenient and available 24/7

Check our latest updates in drivers and software here at http://welcome.hp.com/country/in/en/support.html

Get answers to your questions at our HP support forum at
www.hp.com/support/consumer-forum.

Call Number
Call Number

1 800 425 7737 (toll free)
033 - 23407400 (toll)

Operation Hours

9.00am - 9.00pm on Monday to Saturday
Closed on Sunday and Public Holidays

How HP Total Care works

Step 1.

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How HP Total Care works

Visit Web Support to troubleshoot the problem you have encountered with your printer.

Should the problem still persist, please call our Customer Hotline at 1 800 425 7737 (toll free) or 033 - 23407400 (toll), our officer will provide you with further support assistance.

If the problem cannot be resolved over the phone, our officer will arrange for a replacement printer to be sent to you within 3 - 5 working days*.

* Service level subjected to changes & unit availability

Shorter turnaround time

在线技术支持

We make sure that your printer will be exchanged within 3 - 5 working days, ensuring minimum waiting time and keeping productivity level up.

Extend your warranty for even more coverage

HP Care Pack

Extend and uplift your warranty with HP Next Business Day Unit Exchange Service – Once our HP Careline officer diagnoses the need for a replacement printer, it will be sent to you on the next business day*.

* Service level subjected to stock availability

3 Year Extend Service Plan with Pick & Return 2 Year Extend Service Plan with Pick & Return 1 Year Extend Service Plan with Pick & Return
HP Care Pack

Extend your warranty with more years – Once our HP Careline officer diagnoses the need for a replacement printer, please bring the printer back to an HP Authorized Exchange Point. Your replacement printer will be available for collection at the same HP Authorized Exchange Point within 3 working days*.

* Service level subjected to stock availability

2 Year Extend Service Plan with Pick & Return 3 Year Extend Service Plan with Pick & Return

How do I buy HP Care Pack:

  • HP Authorized Stores
  • Pre-Sale Phone Number
    3030 4499 (from mobile)
    1800 425 4999
    (from MTNL/BSNL line)