Datacenter Care Services
The journey to cloud solutions brings great potential for your organization, but it also introduces additional complexity. The old support models do an excellent job providing a stable infrastructure, good for traditional siloed systems, but these are no longer enough as you move to cloud technologies. You need a trusted partner that can support the whole environment, help you reduce complexity, and guide you on your journey to the cloud.
Our HP Datacenter Care service is our most flexible and comprehensive support offering. We work in partnership with you to provide tailored end-to-end support for your existing IT environments. It leverages our integrated technology, people, processes, and partner ecosystem to deploy, help operate, and evolve your data centers on their journey from traditional datacenters to cloud-powered solutions.
You can configure HP Datacenter Care Service to be just what you need, starting with the core “building blocks.”
Core building blocks include
- Dedicated account team and single point of contact
- Enhanced Call handling – our best level of expertise
- Reactive services appropriate for your systems
- Proactive services to anticipate and prevent outages
Begin your personalized journey by reading this brochure to find out how we can support your whole environment and help you navigate to the Cloud.
Meet the Experts
Connect with our TS experts for datacenter support the way you want it, including support for multivendor environments. Discover the array of support options, from proactive and reactive support plans, to remote and onsite incident diagnosis and support, and dedicated support teams.