Support Packages to Enable Success
HP Care Pack Services are support packages that expand and extend
standard warranties for HP hardware and software. HP Care Pack Services
provide hardware and software support, installation services, education
services and premium support options to meet the needs of
business-critical IT environments.
Through HP Care Pack Services we get new systems and services up
and running sooner. We help IT professionals use hardware and software
effectively. We provide proactive support to help prevent system
downtime. And when failures do occur, we provide the level of response
you need to meet the needs of your business — whenever and wherever you
need it. HP Care Pack Services make buying and renewing support easy and
flexible. When you purchase an HP product, from HP or from a reseller,
it's easy to find the right support alternative. Just pick the one that
matches your needs: buy exactly the level of support you need—no more,
no less.
Advanced HP Care Pack Services Offer at a Glance
| NB | DT | WS | RPOS | ||
|---|---|---|---|---|---|
| Travel | ∙ | ||||
| Next Business Day (NBD) | ∙ | ∙ | |||
| Priority Call | ∙ | ∙ | |||
| Legend: NB = Notebook DT = Desktop WT = Workstation RPOS = Retail Point of Sales | |||||