HP & Windows 8.1
Update your system from Windows 8 to Windows 8.1*
Please provide your PC Product Number to find out:
- If HP has tested your computer with Windows 8.1
- If there are Windows 8.1 update instructions available for your PC
Enter product number
Product numbers are 7-11 characters in length and typically include a hash/pound sign (#), followed by 2-3 characters. (Ex: H2L72AA#ABA)
HP requires additional files to run on your system in order to detect your Product Number. The installation will take approximately 2 minutes, depending on your connection speed. Please follow the steps 1-4 to proceed. The instructions may vary based on your browser settings.
Note: This is official HP software and will not harm your computer.
Step 1: Click on the ‘Install’ button below.
Step 2: Click ‘Continue’ on the information bar that appears at the bottom of the page.
Step 3: Select ‘Install’ from the window that appears.
Step 4: You’ll receive a confirmation message at the top right of the page.
Software installation complete
Click continue to start Product Number detectionCONTINUE
Finding your Product Number
Your Product Number is being detected. Please wait …
Help me find my product number
Additional information about Windows 8.1
Follow the links below to learn more about Windows 8.1 features, updating to Windows 8.1 and Windows 8.1 Update, and using Windows with your HP printers.*
Learn about Windows 8.1Get to know Windows 8.1
Have a specific question?HP Consumer support forum for Notebooks
HP Consumer support forum for Desktops
HP enterprise business support forums
My HP product & Windows 8.1Can my printer and/or scanner be
used with Windows 8.1?
Windows 8.1 support
HP support & drivers page
** Not all Windows 8 features may be available on all Windows 7 PCs. Your system may require additional hardware, software, firmware, and/or a BIOS upgrade to install and run Windows 8. Note that not all Windows 7 systems have been tested to upgrade to Windows 8.1. You may lose basic functionality and stability if you try to upgrade your system directly from Windows 7 to Windows 8.1. For complete upgrade details, see http://www.windowsupgradeoffer.com and http://www.windowsupgradeoffer.com/en-NZ/Home/Faq.