Get support when and where you need it.

HP Support Center Mobile App is:

  • Simplified - Easy to install and use while on the go, anytime, anywhere, in a secure manner.
  • Personalized - Dashboard with click-down details for Contracts, Warranties, Configuration and Support Case status and Customizable IT hardware configuration views.
  • Connected - 24X7 remote monitoring with proactive notification before problems occurs*. Automated fault detection, case status and break fix service**. Relevant warranty or contract information.
* With Proactive Care Service
** Per warranty or contractual terms

Personalized features while on the go..

  • Mobile and personalized access to device health and support information, anywhere, anytime
  • 24X7 remote monitoring, automated case creation and problem resolution for HP servers, storage and networking
  • Intuitively easy navigation from dashboard down to the details for:
    Support Cases status, Contracts and Warranty status, IT hardware configurations status
  • Available for Apple iOS, Google Android and Microsoft Win 8.1 Phone devices

HP Support Center Mobile App is available for both Apple iOS and Google Android mobile devices. It lets you access information, tools, and chat with HP support professionals to help keep your critical services running. You also have the option to call and open a support ticket with the HP Global Solution Center. HP Support Center Mobile App lets HP support work the way you do—from anywhere, at any time.

Using it, you can:

  • Save time—Benefit from a personalized experience and get instant access to support for your HP IT products.
  • Reduce risk—Access recommended solutions to common problems or search specific issues by tapping into expert knowledge—anywhere, any time.
  • Improve productivity—Take advantage of the rich capability of your smartphone to keep you connected, upload photos and videos of products to speed up troubleshooting.
Win 8 Phone

(Microsoft App Store)

Your business expects you to respond from anywhere. With the HP Support Center Mobile App you can expect the same from HP support. The newer version is available worldwide in multiple languages and can be downloaded from popular app stores for Apple iOS 6.1 or later devices (iTunes), Google Android 2.3 or later devices (Google Play Store) and Windows Phone 8.0 or later (Microsoft Windows App Store).

If you have questions, contact the Support Team.

 

Meet the Expert

Connect with our HP technology experts like Kelvin Pierre who can help you get support when and where you need it.

Videos

Introduction to HP Support Center Mobile