Get support when and where you need it.

HP Support Center Mobile App is:

  • Simplified—Easy to install and use anytime, anywhere, in a secure manner.
  • Personalized—Receive support for IT products linked to your HP Passport ID.
  • Connected—Access relevant warranty/contract information, technical self-help. Ability to open, review and update support cases.

The HP Support Center Mobile App keeps your IT environment running, so you spend more time focused on your business.

Key features:

  • 24x7 chat support from HP Support Specialists
  • Recommended solutions and technical manuals
  • Warranty and active contract status check
  • Case submittals to HP Support Specialists
  • Access and update cases
  • Rich and personalized user interface
  • Assisted services and multi-language content

HP Support Center Mobile App is available for both Apple iOS and Google Android mobile devices. It lets you access information, tools, and chat with HP support professionals to help keep your critical services running. You also have the option to call and open a support ticket with the HP Global Solution Center. HP Support Center Mobile App lets HP support work the way you do—from anywhere, at any time.

Using it, you can:

  • Save time—Benefit from a personalized experience and get instant access to support for your HP IT products.
  • Reduce risk—Access recommended solutions to common problems or search specific issues by tapping into expert knowledge—anywhere, any time.
  • Improve productivity—Take advantage of the rich capability of your smartphone to keep you connected, upload photos and videos of products to speed up troubleshooting.

Your business expects you to respond from anywhere. With the HP Support Center Mobile App you can expect the same from HP support. The newer version is available worldwide in multiple languages and can be downloaded from popular app stores for Apple iOS 6.1 or later devices (iTunes) as well as Google Android 2.3 or later devices (Google Play Store).

If you have questions, contact the Support Team.

 

Meet the Expert

Connect with our HP technology experts like Kelvin Pierre who can help you get support when and where you need it.

Videos

Introduction to HP Support Center Mobile