ITSM Improvement Services
Knowing where you stand is good; getting where you need to be is even better. ITSM Improvement Services help you do just that. An HP consultant leads your team in implementing the recommendations developed in the assessment.
Two levels of service let you match the project to your business needs:
- Fundamental ITSM Improvement Service—Addresses the key improvements needed to increase service availability and reduce risk. You can purchase the service separately or add it to HP Proactive 24 Service.
- Enhanced ITSM Improvement Service—Improves service management processes and reduces risk across several areas of IT Service Management. This in-depth program can be purchased separately or added to HP Mission Critical Services.