Technical Support

Support for:
Contact Details / Support Type
Hours of operation
DeskJet, Office Jet, PSC, All-in-One, Photosmart & Personal LaserJet Series 1000, P1000, M1000 and Colour LaserJet CP1000 Series and model CM1415

0800 441 147

Monday - Friday - 9am - 5:30pm
Saturday 10am - 4pm
(excluding public holidays)

( English only - Support times are Local times )

HP Pavilion Desktop PC Support & Spare Parts

0800 441 147

Monday - Friday 10am - 9pm
Saturday - Sunday 10am - 4pm
(excluding public holidays)

( English only - Support times are Customer Local Time )

Compaq Presario PC Support & Spare Parts

0800 113 694

Monday - Friday 10am - 9pm
Saturday - Sunday 10am - 4pm
(excluding public holidays)

( English only - Support times are Customer Local Time )

HP MediaSmart Server & HP StorageWorks DataVault

0800 451 816

24 hours a day, 7 days a week

( English only )

HP SimpleSave & HP Portable Hard Drives

International Toll Free 00 800 63 666 666
»online http://hpsupport.wdc.com/hpsupport/

Monday - Friday 8am - 4pm AEST
(excluding public holidays)

( English only - AEST )

HP Calculators

0800 551 664
Technical support, repair and warranty cover

Monday - Friday 9am - 5pm AEST
(excluding public holidays)

( English only - AEST )

HP WebOS support
(Including HP TouchPad and Palm products)

0800 650 025

Monday-Friday 8:30am-5:30pm
(excluding public holidays)

( English only - AEST )

Enterprise Management
Software support, including Dataprotector and former OpenView, Novadigm, Peregrine, Mercury and Tower products

Primary  +64 9 912 9007
Secondary  0800664747



24 hours a day, 7 days a week

( English only)

Support for all HP Products
except those listed separately above

0800 449 553
If dialling internationally: +61 2 8031-8317

»Online Support & Troubleshooting

Printers, Plotters, Desktop PC's, Work Station, Thin Clients, RPOS, Virtualisation Software, IPAQ or Jornanda Handhelds, Notebooks (ex. Pavilion and Presario), Scanners, digital projectors,
Monday - Friday 8.30am - 5:30pm
(ex. public holidays)



Pavilion or Presario Notebooks
Monday - Friday – 8:30am - 5:30pm
Saturday 10am - 4pm
(ex. public holidays)



UPS, Servers, Storage and Networking
Monday - Friday 8.30am – 5:30pm
(ex. public holidays)


Enterprise Virtual Array (EVA)
24 x 7 (ex public holidays)

( English only - Support times are Customer Local Time )

HP Parts Store - spare part sales direct from HP for commercial printers, servers, desktops, and laptops only
* For consumer product replacement parts, please contact the relevant product support line

0800 920 001





Monday - Friday 9am - 5pm
(excluding public holidays)

( English only - AEST )
Master Parts Reseller - spare part sales via HP authorised supplier

0800 081 227

Monday - Friday 9am - 5pm
(excluding public holidays)

( English only - AEST )

 

Sales consultation

Enquiry Type
Phone number
Hours of operation
Home & Home Office
- general pre-sales enquiries
0800 733 547
9.00am - 5.30pm AEST
Mon. - Fri. (excluding public holidays)
( English only )
Small & Medium Business
- general pre-sales enquiries

0800 733 547

9:00 a.m. - 5:30 p.m. AEST
Mon. - Fri. (excluding public holidays)

( English only )

 

All other enquiries (non-sales related)

Enquiry Type
Phone number
Hours of operation
General enquiries
(09) 9189555
8:00 a.m. to 6:00 p.m. AEST Mon. - Fri.
(excluding Public Holidays)
( English only )