Faxing | دعم العملاء

Learn how to make full use of the fax functionality from your HP product and find solutions for the most common faxing issues.

Setting up Your Fax with the Phone Line

Want to connect your product to the phone line but don't know which cable goes where? Do you have other devices (such as a telephone answering machine) that need to work together with the fax? Check out how to set up your fax with instructions specific to each type of phone line.

Setting up your HP Fax on an ADSL line
Learn how to easily set up your HP fax device on an ADSL (Asymmetric Digital Subscriber Line) line.
Setting up your HP Fax on an analog telephone line
Learn how to easily set up your HP fax device on analog lines.
Setting up your HP Fax on an ISDN line
Learn how to easily set up your HP fax device on an ISDN (Integrated Services Digital Network) line.
Setting up your HP Fax on a PBX
Learn how to easily set up your HP fax device on a phone line managed by a PBX (Public Branch Exchange) system.
Setting up HP Fax devices over VoIP systems
Learn how to easily set up your HP fax device on telephone lines that use Voice over IP (VoIP).

Configuring and Using Your HP Fax Device

Want to make full use of your fax potential? Don't you know which settings better fits your needs or which services are compatible with faxing? Check out how to set the best configuration for your product and make the most appropriate use of it.

Receiving a fax on your HP Fax device
This article can help you decide what is the answer mode that better fits your needs and configure your HP fax to receive a fax automatically or manually.
Configuring your HP Fax from a Windows-Based PC
Learn how to configure the main fax settings and make full use of your HP All-in-One printer fax-related capabilities like sending a fax from your PC, checking fax history, managing speed dials or setting the fax answer mode.
Configuring your HP Fax from a Macintosh computer
Learn how to configure the main fax settings from your Macintosh computer and make full use of your HP All-in-One printer fax-related capabilities like sending a fax from your Mac, checking fax history, managing speed dials or setting the fax answer mode.
Setting up the Fax to PC tool
Do you want to save automatically to a computer a copy of the faxes you receive? Learn how to set up and use this tool on compatible HP All-in-One models.

Troubleshooting Your Fax Device

Cannot send or receive faxes? Your HP device freezes for no apparent reason? Check out solutions for the most common faxing issues.

The HP Fax can send faxes but cannot receive them
Learn how to troubleshoot your HP All-in-One printer or HP Fax device if it can send faxes but cannot receive them.
The HP Fax can receive faxes but cannot send them
Learn how to troubleshoot your HP All-in-One printer or HP Fax device if it can receive faxes but cannot send them.
The HP Fax cannot send or receive faxes
Learn how to troubleshoot your HP All-in-One printer or HP Fax device if it cannot send or receive faxes.
Phone calls are interrupted by fax tones
Does your HP fax often interrupt voice calls with fax tones? Learn how to troubleshoot your HP fax device to prevent interruption of phone calls by fax tones when the HP fax and the telephone share the same phone line.
The HP Fax stops responding after going into Sleep mode
Learn how to troubleshoot your HP All-in-One printer or Fax device if it stops responding after going into Sleep or Power Save mode.

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Faxing from your HP product