PALO ALTO, Calif., Dec. 2, 2009 – HP Enterprise Services today announced it has signed a seven-year infrastructure services agreement with Eli Lilly and Company.
The agreement provides a flexible and scalable foundation to support Lilly’s technology needs and will improve its ability to collaborate with external partners.
Under the agreement, HP will manage Lilly’s employee workplace computing and messaging environment across its global operations. Services include hosted messaging for more than 45,000 mailboxes across all company sites, as well as service desk and site support services for more than 60,000 employee desktops, notebooks and handheld devices in 84 countries, with service desk delivered in multiple languages.
In support of Lilly’s efforts to collaborate in a secure manner with a growing number of external partners, HP will provide external web hosting services , manage Lilly’s Microsoft® SharePoint environment, and provideidentity and access management services that will protect the SharePoint and employee workplace environments and other portions of Lilly’s technology environments.
HP will deliver these services through its Best Shore ® global delivery network from sites around the world. This delivery model focuses on providing the skills and expertise clients need from regional locations, using consistent business and technical processes.
“At Lilly, our goal is to discover and develop innovative new medicines that produce improved outcomes for individual patients,” said Mike Heim, senior vice president and chief information officer, Eli Lilly and Company. “This agreement with HP enables us to access cost-effective, market-based, global infrastructure services, allowing our internal resources to focus on value-added capabilities more directly aligned to our core business.”
“Lilly needed a flexible and scalable technology foundation to enhance its ability to collaborate,” said Andy Mattes, senior vice president, Americas, HP Enterprise Services. “Adding service excellence to the business technology and industry expertise HP already provides Lilly will help the company meet its business goals.”
HP Enterprise Services is the recently announced brand name for Electronic Data Systems, LLC.
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