The ArcSight service assistance you need, when you need it

With HP ArcSight Technical Support Services you get prompt, effective assistance and resources to meet your critical security objectives. Our ArcSight support offerings include customer support services featuring expert technical support engineers who are available by phone, online and by email 24 hours a day, 7 days a week. In addition, you’ll have access to an online support portal for on-demand product upgrades, a knowledge base, detailed descriptions of resolved issues, incident status and more.


Key features

  • Maintenance programs tailored to your needs, from business hours to 24x7 to dedicated support
  • An Online Support Center for info, tips, and patch and version downloads
  • Our Protect 724 Community for sharing, interacting, and networking

Contact HP ArcSight Technical Support

  • North America: 1 866-535-3285
  • EMEA: +44 (0) 203-564-1189
  • Australia: 1-800-775-294
  • No. China: 10-800-713-1501
  • So. China: 10-800-130-1432
  • Hong Kong: 800-900-730
  • India: 000-800-100-6861
  • Japan: 0120-974-935
  • So. Korea: 00-308-13-2529
  • Malaysia: 1-800-815-294
  • Singapore: 800-130-1799
  • Taiwan: 00801-14-8961
  • Thailand: 001-800-13-203-9972
  • Web: Support Portal
  • Email:

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