ITSM Assessment and Improvement Services

We'll assess where you are and what needs to be addressed to build your IT Service Management strategy:

• HP ITSM Quick Assessment Service—Half-day workshop that compares and contrasts your IT infrastructure and processes against business goals and compares them to industry best-practices.
• HP ITSM Intermediate Assessment Service—Identifies major areas of risk to the delivery of reliable business solutions and develop key recommendations.
• HP ITSM Comprehensive Assessment Service—Conducts an in-depth review of the efficiency and effectiveness of your IT service management practices.
• HP ITSM Improvement Service—Addresses your specific concerns about any aspect of people, processes and technology involved in the delivery of your critical IT services.
• ITSM Assessment for Virtualized Environments—For newly virtualized environments, we review management processes and operational practices, find gaps and challenges, then offer recommendations for improvement.