HP’s Out of Warranty Exchange & Repair Program
Services Offered
This website provides process & pricing information on out of warranty repairs & exchanges for the following HP products:
- HP Deskjet Printers
- HP Photosmart Printers
- HP All-in-Ones
- HP Laptop PCs
- HP Desktop PCs
- HP Monitors
- HP LaserJet Printers
For some lower-priced older products, HP is not in a position to repair old products as cheaply as it can manufacture new ones. In these situations, it can actually be less expensive to purchase a new product, rather than have an older one repaired.
If your product is still under HP standard factory warranty, you can check out how to buy an HP warranty extension.
Select the product group to which your product belongs in order to get an estimate on the exchange or repair price for your product.
The PDF files on this page can be read online or printed using Adobe® Acrobat® Reader. You can download the latest version here: http://www.adobe.com/products/acrobat/readstep2_allversions.html and for extra accessibility features you can download the MakeAccessible Plug-in here: http://www.adobe.com/support/downloads/detail.jsp?hexID=88de.
Out of Warranty Homepage
HP Total Care
Warranty extension
Click here for Terms & Conditions of Repair/Exchange Units (PDF. 54 KB)
Customer Care