HP Services

Pick up and Return

Convenient pick-up and drop-off means your PC is back up and running with no hassle.

Save time and travel expenses when PC problems arise. HP’s Pick-Up and Return services quickly collects your failed PC, repairs the device and returns a fully functional unit - shipping included.

See full specs (PDF, 116KB) Buy now
Pick up and Return

Reliable Support

HP will repair or replace your hardware with no loss in coverage, including coverage over multiple instances.

HP parts. HP expertise.

HP Care Pack Services cover hardware parts, labour and shipping.

Accessible experts

Expert support from HP is available via phone, real-time chat and email. When hardware issues arise, HP representatives will be there to take care of troubleshooting and diagnosis.

How this works

Purchase your HP Care Pack Services when you purchase your notebook, desktop or Tablet and enjoy extended and additional benefits from the beginning. If you ever face an issue in the future, simply contact HP’s award-winning service team for support.

Register now your HP product and your HP Care Pack

  • Pickup and Return

    Pickup and Return

    Quick pickup, repair and return of your HP PC, shipping included.

  • Extended Support Hours

    Extended Support Hours1

    An around-the-clock, toll-free help line for technical support for HP PCs or Tablets.

  • Parts and labor

    Parts and labor

    Coverage for replacement parts and materials, including labour and shipping.

Exchange (for Tablets)

Be ready for the world with a working HP Tablet, always available.

If you’ve got Tablet troubles, an HP technician can remotely troubleshoot your Tablet problem. And if we can’t solve the issue, your Tablet will be replaced.

See full specs (PDF, 1772KB) Buy now
Exchange (for Tablets)

Reliable Support

HP will repair or replace your hardware with no loss in coverage, including coverage over multiple instances.

HP parts. HP expertise.

HP Care Pack Services cover hardware parts, labour and shipping.

Accessible experts

Expert support from HP is available via phone, real-time chat and email. When hardware issues arise, HP representatives will be there to take care of troubleshooting and diagnosis.

How this works

Purchase your HP Care Pack Services when you purchase your notebook, desktop or Tablet and enjoy extended and additional benefits from the the beginning. If you ever face an issue in the future, simply contact HP’s award-winning service team for support.

Register now your HP product and your HP Care Pack

  • Pickup and Return

    Working HP tablet, always available

    Have an HP technician remotely troubleshoot your tablet problems and, if necessary, have the tablet replaced with shipping included.

  • Extended Support Hours

    Extended Support Hours1

    An around-the-clock, toll-free help line for technical support for HP PCs or Tablets.

  • Parts and labor

    Parts and labor

    Coverage for replacement parts and materials, including labour and shipping.

Coverage Packs

Choose the coverage package and length of service that fit your needs.

  Parts
and
labor
Phone
support
Online
chat
Pickup
and
return
Accidental
damange
protection
Exchange 2 year
coverage
3 year
coverage
Notebooks
Pick up and Return
Pick up and Return and ADP
Desktops
Pick up and Return
Tablets
Exchange
Exchange and ADP
1Phone support for HP Care Pack Services available Monday to Friday 8,30am to 6pm and Saturday 10am to 4 pm. Web Chat support available Monday to Friday 8.30am to 6pm. HP SmartFriend Services available Monday to Friday 8,30am to 6pm and Saturday 10am to 4pm.