HP PC Hardware Diagnostics

HP PC Hardware Diagnostics UEFI


Preinstalled on all HP laptops since 2009 and all HP desktops using a UEFI BIOS manufactured since June 2012, HP PC Hardware Diagnostics enables you to test the main components on your computer using the Fast test or longer, more comprehensive tests. You can use HP PC Hardware Diagnostics even if the computer does not open to Windows.

  • Available by selecting Esc, then F2 from the BIOS system startup menu.
  • System Tests - Check the PC’s hardware to assure everything is functioning properly. If your system won’t boot into Windows, try the "Fast" Test. For more comprehensive testing, use the Extensive System Test option.
  • Component Tests – Select individual tests focused on selected hardware components in your PC.
  • Remote
  • Newly added Remote HP PC Hardware Diagnostics UEFI can be configured to download and execute HP UEFI Diagnostics and, optionally, upload the diagnostics log through F10 Setup. This is available on select Business products. Find out more

Get the latest version of diagnostics software:

HP PC Hardware Diagnostics Windows


Pre-loaded on newer systems but available to be loaded on all HP Desktop and Laptop PC’s running Windows 7 or greater, HP PC Hardware Diagnostics Windows is a Windows-based utility that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs within the Windows operating system in order to diagnose hardware failures. Find out more


HP PC Hardware Diagnostics 4-in-1 USB Key


For HP authorized service partners and IT professionals who need to support a mixed environment of older and newer HP/Compaq PCs, the HP PC Diagnostics 4-in-1 USB Key is a diagnostic tool that supports a wide range of HP Desktop and Notebook PCs. This Key includes HP PC Hardware Diagnostics Windows, HP PC Hardware Diagnostics UEFI, HP Vision Diagnostics, and files supporting recovery of a corrupted BIOS on supported systems.

  • This tool is intended for use by HP Authorized Service Personnel and Self Maintainers only. All other customers should please download either HP PC Hardware Diagnostics (UEFI) or legacy HP Vision Diagnostics via the links above.
  • With the release of version, a feature has been added that can be used to recover many systems that have failed due to a corrupted BIOS.
  • A blank USB key of 8GB capacity or larger is required.
  • Updated HP PC Diagnostics will be released at various times throughout the year, and technicians should ensure they are using the latest version available.

Get the latest version of the 4-in-1 Diagnostics USB key:

HP Vision Diagnostics


HP Vision Diagnostics is supported by HP and Compaq computers manufactured between September 2010 (Consumer) / September 2009 (Commercial) and June 2012. Executable from either a bootable CD or USB key, HP Vision Diagnostics will perform tests on the computer hardware and memory outside the Windows operating system.