European Union WEEE Directive

Governments, customers and the public are increasingly interested in the proper disposal of used electronics. The European Union (EU) has developed the WEEE (Waste Electrical and Electronic Equipment) Directive to ensure that systems for collection, treatment and recycling of electronic waste will be in place throughout the European Union. The European Union’s Waste Electrical and Electronic Equipment Directive (WEEE) has been European Law since 2003. The WEEE Directive including the recast of the WEEE Directive (2012/19/EU) contain several obligations imposed on producers of electrical and electronic equipment, such as HP. For more information about HP’s compliance approach under the European WEEE Directive please refer to the HP WEEE Compliance Statement.


WEEE Compliance StatementPDF, 186KB

Instructions for Disposal of Waste Equipment by Users in Private Household

This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to an authorized collection point for the recycling of waste electrical and electronic equipment. In most Member States, consumers may also return waste equipment to the retailer on an old for new (1 for 1) basis. Large retailers (with sales area dedicated to selling electronic equipment over 400m2) should also allow consumers to return small WEEE (products having no external side bigger than 25cm) without a new product purchase obligation (1 for 0 basis).


The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office or your household waste disposal service.


As a producer of electronic devices, HP will provide for the financing of the treatment and recycling of waste returned through designated collection points in accordance with local requirements. For more information you can visit the webpage of HP’s national recycling schemes in the list below.


Instructions for Disposal of Waste Equipment by Commercial Users

For users of HP equipment, other than private households, HP will provide free recycling of all HP branded electronic equipment once a customer has returned the equipment to an HP designated collection point. For non-HP branded electronic equipment, HP will provide the same service where a replacement product is being supplied by HP. Where a replacement product is not being supplied, recycling services can be provided on request at additional cost. A certificate of disposal will be supplied by HP. Where national legislation dictates that other services should be offered, we will adapt our service to be compliant. 

This service is offered in the European Union, Switzerland, Norway, and several other non EU countries.

To participate in HP’s Business to Business Recycling Program, commercial customers should send their request through the following web-form.