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HP Helps Specsavers Improve Quality of Business-Critical Applications

LONDON, UK, Sept 27, 2013 — HP today announced that Specsavers has improved IT efficiency with HP software to support its fast-growing global business. By standardising on an HP Application Lifecycle Management (ALM) solution, Specsavers has increased the transparency of the whole of its software lifecycle, boosting quality while saving time and money.

A privately-owned optical retailer based in the UK, Specsavers has stores across Europe and Australia, as well as teams of developers and testers in India who code and test all of the company’s software. This includes Specsavers’ Retail application, which handles booking appointments, logging eye-test results, ordering glasses and taking payments, as well as supply chain applications controlling lens polishing, glazing and warehouse management.

Our software testing standards used to vary widely across the company, allowing too many defects to reach live applications,” says Jason Taylor, Director of IT Applications and Quality, Specsavers. “HP has enabled us to establish standards and processes across the application lifecycle to ensure consistently high quality. Centralising a multitude of diverse capabilities has raised the robustness and quality of testing and improved collaboration. We are finding and eliminating more defects, and IT projects are much better quality when they go live. I wouldn’t consider doing a project like ours without HP Agile Manager.

The HP solution has improved Specsavers’ software testing visibility throughout the development lifecycle, raised the quality of the retailer’s business-critical applications, and ensured that the business is prepared for significant future growth.

By automating report generation, HP ALM has reduced the time taken to produce accurate reports from three hours to ten minutes. It has also halved the time from test creation to execution, saving up to 240 man-days per software release.

HP Agile Manager (AM) acts as a central work-tracking tool, providing a single consistent project view that shows the progress of each piece of work throughout its lifecycle. This makes projects more interactive, enabling collaboration across the whole project team and allowing projects to run efficiently across different countries.

Through HP Application Lifecycle Intelligence (ALI), Specsavers’ developers in India have become a seamless, integrated part of the defect lifecycle. Embedded in HP ALM, HP ALI has helped Specsavers establish a rigorous defect workflow with complete traceability, delivering a 30 percent improvement in defect tracking and eliminating seven per cent of defects.

With a hosted solution, the Specsavers team was up and running very quickly,” says Gary Carter, supply chain delivery manager, HP. “HP takes care of patches, performance and scalability, simplifying management and allowing the team to focus on software development.

HP’s premier EMEA client event, HP Discover, takes place Dec. 10-12 in Barcelona, Spain.

About HP

HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. With the broadest technology portfolio spanning printing, personal systems, software, services and IT infrastructure, HP delivers solutions for customers’ most complex challenges in every region of the world. More information about HP (NYSE: HPQ) is available at http://www.hp.com