Ink and toner cartridges

Ensure your ink and toner are Original HP.

Counterfeit HP cartridges are predominantly refilled or remanufactured print cartridges packed in unauthorized or fake reproductions of HP packaging, which can cheat you out of your money and provide you with performance that can't compare to genuine HP cartridges. At HP, we are constantly striving to protect you from counterfeiters with new security measures.

3 easy ways to spot the fakes


1. Scan the code


Step 1

Locate your HP security seal and open your QR code scanner app. If you don't have a QR code scanner, you can use our HP SureSupply app.

Google Play App Store

Authenticate 01

Step 2

Use your smartphone's camera to scan the QR code on the cartridge's
security seal. After your scanner processes the QR code, you'll see a
validation screen from HP.

Authenticate 02

2. Inspect the security label

Look for these 3 tell-tale signs that your cartridge may have been tampered with:

  • The lines in the pattern do not match
  • The label is coloured rather than transparent
  • The text changes on the label to show 'seal is void'

Check the blue hologram copy to confirm that:

  • "OK" and "√" move in opposite directions when tilting the box top to bottom.
  • "OK" and "√" move in the same direction when tilting the box left to right.
Tamper 01
Security 01Security 02

3. Check online

To validate, visit hp.com/go/ok and enter the serial number from the security label.

Online 01

© Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

The HP Mobile Authentication QR code may be read with any standard QR code reader or with the reader included with the HP eSupplies app for iPhone® available at the iTunes App Store. HP eSupplies app is currently available in selected Asia Pacific countries only.

1. The new Tamper Evident Label is available in the following SKUs from April 2014: HP 12A Black LaserJet Toner Cartridge, HP 85A Black LaserJet Toner Cartridge, HP 78A Black LaserJet Toner Cartridge, and HP 05A Black LaserJet Toner Cartridge. For China only: HP 12A Black LaserJet Toner Cartridge, HP 78A Black LaserJet Toner Cartridge, HP 05A Black LaserJet Toner Cartridge, HP 88A Black LaserJet Toner Cartridge.