Helpdesk by HP Care Services

24x7 Valuable support at
your service

Simplify technical support with Helpdesk by HP Care Services. Instead of hiring IT, rely on cost-effective expertise that’s available 24x7, covering multiple brands, devices and operating systems

See how

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Need help finding the right service plan for your business?

Call to speak to an HP representative to review our plans and find the best fit for your business needs


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Work together better across brands and devices

Easy-to-follow technical guidance your whole office can count on. PCs, notebooks, tablets, smartphones—they’re all covered under one plan, regardless of brand or operating system.

Learn more

Featured services


General Performance

  • Assistance with general performance issues
  • Troubleshooting / resolving problems such as error messages, persistent pop-ups and system application crashes
  • PC troubleshooting (hardware issues, browser support, system conflicts, security support, drivers)

Operating Systems

  • Diagnosing and resolving operating system issues
  • Addressing computer boot-up problems
  • Assistance with using / customizing OS features


  • Detecting and removing viruses, spyware and malware
  • Configuring data back-up with a local storage device
  • Securing a wireless network

Software installation and operation

  • Installation and set-up of software applications
  • Troubleshooting and resolving software problems
  • Help with basic usage of common software packages
  • Troubleshooting sync software issues
  • Sync contacts, emails and calendar with computer, laptop or tablet


  • Assistance with network set-up / configuration
  • Set up a connection to an existing WiFi network
  • Voice-based assistance to set up, configure and troubleshoot connections between standard mobile and peripheral devices
  • Sync mobile devices with PC application(s)
  • Set up a Bluetooth headset connection

Mobility & Media

  • Help connect and sync email or files on your smartphone
  • Assistance with uploading photos to Internet-based services
  • Assistance with downloading licensed media from the Internet
  • Troubleshooting and help with mobile connectivity
  •  Microsoft is a U.S. trademark of Microsoft Corporation. Android is a trademark of Google, Inc. Apple is a trademark of Apple Inc.

Call to Order

Contact your preferred HP Partner
Call the number below to speak to an HP representative to review our plans and find the best fit for your business needs

1-866-625-0242 Select Option 2 when prompted