HP Network Support Services
With HP’s Network Support Services, we bring together proven methodologies and best practices to keep your network functioning at its best as well as evolve for the future. Our comprehensive range of services helps to:
- Improve network availability and reduce downtime
- Manage network complexity and facilitate a future-ready network
- Reduce operational costs and improve the returns on your IT investments
We deliver a reliable and consistent support experience through certified network experts, highly valued local support relationships, and multi-technology expertise when and where you need it. With HP Technology Services you can get connected and get back to business.
Support Services for Networks include:
- Installation and Deployment Services — Our experts provide installation and deployment services for smoother integration avoiding potential configuration errors, and reduce risk of network downtime.
- HP Foundation Care provides hardware and software support, enabling faster resolution of problems on HP and third party products. Our services are delivered by trained HP engineers as well as our network of trained HP ServiceONE partners. Standard service levels have been simplified, making it even easier for you to determine the right level of coverage for your SLA and budgetary requirements.
- HP Proactive Care is a flexible, comprehensive, and cost effective service that combines smart technology and support to boost performance. We work in partnership with you to provide proactive consultation, recommendations and reporting keeping your business critical network up and running 24 x 7.
- HP Datacenter Care is a flexible, comprehensive, relationship-based approach to personalized support and management of heterogeneous data centers. Datacenter Care for Networking includes support for networking products, offering a single point of contact for reactive support and proactive services that enable you to quickly resolve network issues, as well as access to expertise to help evolve toward the software-defined network.
- HP Remote Network Monitoring Service is offered via a secure, dedicated VPN tunnel. We can proactively monitor, manage, and avert risks in increasingly complex environments. You can rely on HP to help manage your network environment effectively with 24x7 monitoring and real-time reporting of device health statistics and network usage information.
- HP CarePack Services - HP Care Pack Services are support packages that expand and extend standard warranties for HP hardware and software. HP Care Pack Services make buying and renewing support easy and flexible
- Support for HP Tipping Point Security Products — Ensure security for your network with Hardware and Software support tailored to support HP networking security products
- Education Services - We offer a range of online and instructor — led courses to equip your IT team with the skills needed to improve performance of your HP Networking devices