Meet the HP technology experts

Connect with an HP technology expert to help move your business forward.

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Connect with HP for a single point of contact for support for your IT infrastructure. Talk with experts about how the personalized, proactive HP support experience can help you keep your technology up and running.

Charles Quesada

What I can do for you

I enjoy establishing trust with my clients. When there's trust and conversation, people really want to work with you. I make sure my clients know I'm there to help, and that I'm a high quality technical resource who focuses on keeping their businesses running smoothly. I show clients how the Remote Support Engagement Desk works, we install and configure the application in their environment, and over time we keep their data centers up to date with the latest drivers' versions and management applications to prevent hardware failure.

HP Insight Remote Support saves clients time and money, allowing them to switch their resources to innovation and upgrades.

Who I am

I'm a member of the team that demonstrates and remotely installs HP's Insight Remote Support. This application saves clients time and money, allowing them to switch their resources to innovation and upgrades. It also reduces their risk of a business critical issue. I'm proud to say that my work keeps my clients' businesses running and successfully growing.

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What I have learned

The client comes first at all times, and I need to ensure that I do the job right the first time. In order to do this, I keep up-to-date on a variety of new, powerful technologies.

My background

I have degrees in Systems Engineering and English Teaching as a Second Language.

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